YegertekEvery customer relationship, connected.
Yegertek unifies loyalty, CRM, customer data, and AI personalization into one enterprise-grade platform — built and run by consultants who have operated loyalty programs themselves, not just sold software for them.
Connect any AI model to your loyalty program
Yegertek's MCP server exposes your program's live data as a secure, structured interface — plug in ChatGPT, Claude, Gemini, or any MCP-compatible model, build the dashboards your team actually needs, surface exactly where your loyalty program has gaps, and get real-time, actionable suggestions on how to optimize it.
Built for how loyalty actually runs
One rules engine, any program shape
A configurable points, tiers, and rules engine gives every program a structure matched to your business model, with real-time processing so members see recognition the moment they earn it.
Segments that update themselves
Rubix resolves one unified profile from every connected source, then builds and updates customer segments continuously from live behavioral data — not a quarterly export.
VIP recognition, every time
Puzzle surfaces real-time tier and status to frontline staff the moment a member walks in or calls, with next-best-action recommendations — so top-tier members get a specific, consistent response, not a data dump.
One member, every channel
A customer who shops online, picks up in-store, and calls support is one member, not three. Every channel reads and writes to the same governed record, so recognition and rewards travel with them.
Every enterprise arrives with a business problem, not a shopping list. Yegertek's platform and practice combine to solve it end to end.
Customer Retention
Turn one-time buyers into lifetime relationships with a unified points, tier, and rewards engine.
Omnichannel Engagement
Recognize and reward the same customer whether they're in-store, in-app, or on a call.
Personalization at Scale
Move from segment-of-one marketing to true individual personalization, powered by a live customer data model.
Digital Transformation for Loyalty
Replace legacy points systems with an API-first platform built to integrate, not replace, your existing stack.
Rewards & Redemption
Give members a marketplace of rewards worth earning — not a catalog nobody redeems.
Loyalty Program Types
Explore the loyalty program models we design and operate.
One dashboard, every signal that matters
Real-time points, tier progress, and retention signals — role-based, from a store manager's daily view to a CFO's quarterly board deck.
Points members earn. Rewards they actually redeem.
A personalized, localized marketplace — plus the tier progress that gives status something worth chasing.
Plugs into your stack
API-first architecture designed to sit seamlessly within your existing enterprise stack — from ERPs to messaging gateways.
Social media
Microsoft ecosystem
Point of sale
Ecommerce
Payments
Marketing & messaging
ERP & data
Ten industries. One platform fluent in the compliance, scale, and customer expectations specific to each.
Retail
Multi-brand, multi-store loyalty that stays consistent from flagship to franchise.
Airlines
Frequent-flyer complexity at the scale of millions of members and multiple tiers.
Banking
Loyalty built on the trust and regulatory rigor banking customers expect.
Hospitality
Guest recognition that travels with the member, property to property.
Healthcare
Patient engagement that respects strict privacy and compliance requirements.
Government
Citizen engagement and service loyalty for constituents who have no "competitor" to switch to.
Telecom
Subscriber retention in a category defined by churn.
Fuel
Everyday-frequency loyalty built for high-volume, low-margin transactions.
Entertainment
Fan and member engagement across ticketing, membership, and experience.
Shopping Malls
Tenant and visitor loyalty that drives footfall and cross-spend.
Most vendors hand you a platform. Most consultancies hand you a strategy. Yegertek stays for both.
Discover
Practitioners assess your current loyalty, CRM, and data landscape, and define the outcomes that matter: retention, lifetime value, revenue.
Design
A program architecture and technical roadmap built around your existing systems, not a rebuild around ours.
Deploy
Engage 365, Puzzle, Blox, and Rubix implemented on your infrastructure, with our consultants — not a third-party integrator — carrying the build.
Grow
Ongoing optimization backed by Rubix analytics and AI personalization, measured against the retention and LTV outcomes set on day one.
Why enterprise leaders choose Yegertek
Unified, not fragmented
Replace a loyalty engine, CRM, CDP, personalization tool, and agency retainer with one connected system.
Practitioner-built
Designed and delivered by consultants with real program-operating experience.
Enterprise-grade by default
Security, compliance, and scale built in from day one for regulated industries.
Four products, one platform
Engage 365, BLOX, Puzzle, and Rubix share a single customer record — so every touchpoint builds on the last.
Engage 365 — Enterprise Loyalty That Retains and Grows
A digital loyalty platform built on Microsoft Dynamics CRM, designed to help businesses launch, manage, and scale reward and engagement programmes efficiently — from a single brand to a multi-market portfolio.
- Microsoft-preferred retail loyalty software, available on App Source
- Flexible across retail, hospitality, aviation, and financial services
- Multi-brand, multi-currency, and multi-market from day one
BLOX — Purpose-Built CRM for UAE Brokers and Agents
BLOX is a real estate CRM designed to help brokers, agents, and property managers in Dubai and across the UAE close more deals, faster. Every lead, transaction, contact, and marketing campaign in one unified dashboard.
- Handles DLD workflows, RERA compliance, and off-plan transactions natively
- From lead capture to contract signing in a single platform
- Scales from boutique brokerages to large-scale property firms
Puzzle — Customer Intelligence for Frontline Staff
Puzzle puts the full CRM customer record — purchase history, loyalty status, preferences, and communication history — into the hands of in-store associates at the moment of interaction, turning every visit into a high-value relationship.
- Full 360° customer profile visible at point of interaction
- Powered by Microsoft Dynamics 365, connected to the shared data model
- Links directly to BLOX for seamless in-person reward redemption
Rubix — Loyalty Analytics That Turn Data Into Action
Rubix is a loyalty analytics platform that enables organisations to analyse loyalty performance, customer behaviour, and engagement patterns across multiple channels — providing the intelligence to understand what your rewards and engagement programmes are actually delivering.
- Customer journey analytics and cohort retention tracking
- Loyalty programme performance reporting across all channels
- Predictive modelling and customer segmentation built in
Real-time points, tiers, and rules engine
Members see recognition instantly, across every channel
Unified customer data model
One profile per customer, not one per system
API-first architecture
Integrates with your POS, e-commerce, and CRM instead of replacing them
Multi-brand, multi-market support
One platform for every brand, region, and currency in your portfolio
Role-based access and audit trails
Meets the compliance bar for regulated industries out of the box
Bilingual, RTL-ready experiences
Built for markets that need Arabic and English by default, not as an afterthought
Personalization that's tied to a retention number, not a feature checklist.
Predictive churn scoring
Flags at-risk members before they disengage, so retention teams act early
Next-best-offer engine
Recommends the reward or campaign most likely to drive a specific member's next action
Dynamic segmentation
Builds and updates customer segments continuously from live behavioral data, not quarterly exports
Personalized rewards ranking
Surfaces the Engage 365 rewards each member is statistically most likely to redeem
Yegertek is architected to integrate with your existing stack, not force a rebuild around ours.
ERP & CRM
Microsoft Dynamics 365 (native), plus standard API connectors for other major CRM systems
Commerce & POS
Major e-commerce platforms and point-of-sale systems via API
Data & Analytics
Data warehouse and BI tool connectors for exporting Rubix data downstream
Communications
Email, SMS, and push notification providers for triggered engagement
Microsoft Partner
Yegertek is a Microsoft Solutions Partner for Business Applications. Engage 365 is built natively on Microsoft Dynamics 365 — meaning enterprises already running on Microsoft infrastructure get loyalty that fits inside the systems their IT team already governs, rather than a new platform to secure and maintain separately.
Proof, not promises
"Since eCabs already runs on Microsoft Dynamics 365, we approached several Microsoft partners who specialise in reward schemes. Yegertek was ultimately selected as they met our extensive requirements, integrated well with our technology team, and displayed the willingness to further develop the product based on our design."
"The team was knowledgeable, understood our business problem and the solution was easy to use. We have improved overall customer loyalty and employee loyalty."
"Great overall experience with the product and the company. Unlike previous technology providers that we have worked with, this project was undertaken with true care and intention for our well-being. Nowhere in the process did we feel like we were dealing with vendors, engagement seemed more like a well-structured partnership. About the product, it was well structured, and the full functionality of the software was rolled out in phases."
Technology and system-integrator partners that extend the platform — anchored by a Microsoft Solutions Partner designation for Business Applications.
Frequently Asked Questions
Ready to make every customer relationship count?
Talk to a Yegertek practitioner about the platform, the industry, and the outcomes that matter to your business.