Engage 365 Software Solution | Better Retention = More Sales 

Engage 365 is a customer loyalty program software built over the Dynamics 365 application and designed to help brands across diverse industries, including retail, hospitality, real estate, and services to create, manage, and optimize customer loyalty programs. As a customer loyalty card software solution, it offers tools for personalized rewards, customer engagement, and data-driven insights to enhance customer retention, which helps drive business growth.

The Engage 365 customer loyalty software seamlessly integrates with a brand’s existing systems to track customer behavior, award loyalty points, and manage redemption of accumulated reward points. The powerful loyalty management software uses advanced analytics to help brands create personalized offers, understand customers at a deeper level, and explore options of gamification to enhance engagement across an omni-channel experience.

The Engage 365 customer engagement and loyalty software allows brands to:

• Easily design and customize loyalty programs tailored to their goals and customer preferences.
• Seamlessly connect customer interactions across online, in-store, and mobile platforms to provide a unified experience.
• Analyze and get insights into customer behavior and preferences for data-driven decision-making.
• Enable customers to earn and redeem points through purchases and engagement activities.
• Deliver personalized experiences and support to boost customer delight and enhance loyalty.
• Reward customers for social interactions such as shares, likes, and reviews to boost brand engagement.
• Streamline and personalize customer outreach with automated marketing campaigns.
• Manage and customize a variety of rewards such as discounts and exclusive experiences.

As a premium software for loyalty programs, Engage 365 is extremely versatile, flexible and scalable. It is designed to cater to businesses of all sizes from small companies to multi-locational global brands. It helps small businesses create impactful loyalty programs without extensive resources, while providing large enterprises with multi-language support, currency conversion, and region-specific customization, enabling seamless loyalty management across borders.

As a superior loyalty solution, Engage 365 strengthens brand loyalty by offering personalized rewards and experiences. It’s cutting-edge loyalty software program uses AI-driven insights to identify customer preferences, delivering personalized campaigns across multiple channels and automating communication via email or SMS, enabling brands to deliver targeted and engaging offers and nurture long-term relationships.

Engage 365 justifies its top billing as the best customer loyalty software owing to the following key differentiators:

• Its robust analytics, customizable program designs, and seamless integration capabilities allow brands to:
  • build enhanced customer profiles
  • create targeted loyalty programs at scale
  • develop customer retention strategies with a far higher success rate than traditional platforms.
• It helps create and manage multi-currency, multi-brand, and multi-country-based programs.
• It empowers users to modify point earning rules on the basis of SKUs, customer types and tiers, dates and time intervals, and even engagement-based behaviors.

Based on the type of industry and business, Engage 365 supports diverse reward types including cashback, discounts, exclusive offers, gift cards, and experiential rewards. Brands in the hospitality sector, for example, can leverage Engage 365’s loyalty software to offer personalized rewards and tiered loyalty programs to customers, thus encouraging repeat visits and enhancing overall guest experience. Moreover, Engage has a comprehensive in-built "partner module" that allows on-boarding of and collaboration between reward partners and even brands that want to create a coalition-based loyalty program.

As a leading customer loyalty program software, Engage 365 provides detailed reports and dashboards to track key metrics such as customer acquisition, retention rates, reward redemption, and RoI, which can help you to optimize your brand’s loyalty program and engagement strategies. In addition to the analytics and reporting layer, Engage is supported by certified loyalty specialists having CLMP accreditation who can help provide deeper insights on your data.

As a leading loyalty program provider, Yegertek helps brands to integrate and customize Engage 365 customer loyalty software solutions into their existing CRM, ERP, and POS systems. We help implement loyalty programs and set up loyalty payment systems, create loyalty cards, maintain customer information and service requests, configure omnichannel retailing, discounts, reward points and earning systems. Engage users can also opt for a comprehensive CRM engine to further power their loyalty engine.

Yegertek is a trusted Microsoft Partner and a preferred solution on Microsoft AppSource. As one of the top loyalty program management companies, Yegertek has extensive experience serving clientele of prominent brands spanning numerous industries from retail, hospitality, real estate, and services across multiple geographic locations including UAE, Saudi Arabia, Bahrain, Qatar, India, Kenya, and South Africa. Behind a solid product stands an experienced, diligent and customer-focused team.